RS
Romario S
1 reviews | Active since Apr 2020
21 Apr 2020, 14:28
Advice need.
Good day i logged a claim with pmd 3/03/2020 as of today its still pending
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
21 Apr 2020, 16:51 Dear Romario S,
Thank you so much for taking the time to bring your unease to our attention. We sincerely apologise for any inconvenience caused.
Your complaint is important to us and has been referred to our Market Conduct Department who will provide you with feedback in the next two business days.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you so much for taking the time to bring your unease to our attention. We sincerely apologise for any inconvenience caused.
Your complaint is important to us and has been referred to our Market Conduct Department who will provide you with feedback in the next two business days.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply21 Apr 2020, 16:51
Official
Dear Romario S,
Thank you so much for taking the time to bring your unease to our attention. We sincerely apologise for any inconvenience caused.
Your complaint is important to us and has been referred to our Market Conduct Department who will provide you with feedback in the next two business days.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you so much for taking the time to bring your unease to our attention. We sincerely apologise for any inconvenience caused.
Your complaint is important to us and has been referred to our Market Conduct Department who will provide you with feedback in the next two business days.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
22 Apr 2020, 14:56Dear Romario S, Thank you for taking the time to raise your frustration with us. Providing world class client service during our claim validations is extremely important to us. Rest assured that we perform our validations not for the sake of creating unnecessary delays or to avoid claims but for the protection of all of our clients. As we are sure you will appreciate, the more time it takes us to validate your claim, the more it costs us both. As you are aware, we require a scene visit before the claim can be finalised. Due to the nationwide lockdown, we have unfortunately needed to place your claim on hold until same has been lifted. We assure you that all other avenues are being explored to ensure that your claim be finalised as soon as possible. We are delighted to confirm that with PMD's comprehensive cover your claims excess reduces to zero - and it does so within short few months. Assuring you of our continued best endeavours. Kind regards,The PMD Team
Prime South Africa's reply22 Apr 2020, 14:56
Official
Dear Romario S, Thank you for taking the time to raise your frustration with us. Providing world class client service during our claim validations is extremely important to us. Rest assured that we perform our validations not for the sake of creating unnecessary delays or to avoid claims but for the protection of all of our clients. As we are sure you will appreciate, the more time it takes us to validate your claim, the more it costs us both. As you are aware, we require a scene visit before the claim can be finalised. Due to the nationwide lockdown, we have unfortunately needed to place your claim on hold until same has been lifted. We assure you that all other avenues are being explored to ensure that your claim be finalised as soon as possible. We are delighted to confirm that with PMD's comprehensive cover your claims excess reduces to zero - and it does so within short few months. Assuring you of our continued best endeavours. Kind regards,The PMD Team