SV
Sonia V

1 reviews | Active since Sept 2016

02 Sept 2016, 23:27

Accident Claim processing

<p>Katherine Goldman went over and above the required effort after a road rage incident that left my vehicle damaged created a very distressful experience. The registration number of the assailant could not be traced, my FNB sim card could not provide the geo-location and no footage available.</p> <p> </p> <p>Yet Katherine persisted and meticulously went to great strides to gather vast amounts of information , never getting impatient or losing empathy in the process.</p> <p> </p> <p>The claim was even approved! WIth caring customer service sorely lacking I was greatly impressed in how Katherine Goldman handled the claim.</p> <p> </p> <p>Thank you Prime Meridian for providing value for money at the best insurance service I have ever experienced. I have left Outsurance for poor service, but Katherine Goldman has convinced me why being a Prime Meridian customer is the only way to go!</p>

0
Replies (1)
Prime South Africa
Prime South Africa's reply07 Sept 2016, 14:28
Official

Hello SoniaVaessler

Thank you for taking the time to compliment Katherine’s service.

At Prime Meridian we continuously strive to provide excellent service to all of our clients. Your feedback is therefore most gratifying and we appreciate your kind words.

Kind Regards,

The PMD Team