OM
Owame M
1 reviews | Active since Jun 2020
23 Dec 2022, 08:13
A month later I am still waiting for my claim to be paid meaning I AM WITHOUT MY CAR!
I submitted a claim and got a confirmation SMS that the claim has been approved yet the panelbeaters refuse with my car as they have not received any instruction from you. It has been almost a month now and still nothing from you guys. What seems to be the problem? Why do i need to struggle so much to get my claim paid for so i can get my car back from the panelbeaters? This is absolutely horrific.
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Replies (2)
Prime South Africa's replyOfficial
23 Dec 2022, 11:27Dear Owame,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
The PMD Team
Prime South Africa's reply23 Dec 2022, 11:27
Official
Dear Owame,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
The PMD Team
OM
Owame M's updateReviewer Update
03 Jan 2023, 11:28I have still not received feedback about this complaint. It has been way more than 2 business days.
OM
Owame M's update03 Jan 2023, 11:28
Reviewer Update
I have still not received feedback about this complaint. It has been way more than 2 business days.