KM
Kagiso M
1 reviews | Active since Jan 2024
12 Jan 2024, 21:40
A LONG SERVICE EVER
Hello Peter I want to share my expirience and what I am going through now with PMD insurance. I made a claim on the 20th of September 2023 it was approved on the 3 of November 2023. The car was taken to Mullanys Auto Body by my insurance 16th of November 2023 to cut the story shot I want tell you that even today my car is not back yet with a 5 months struggle and no progression at all that I'll be getting my car anytime soon.
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Replies (4)
Prime South Africa's replyOfficial
15 Jan 2024, 08:40Dear Kagiso
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply15 Jan 2024, 08:40
Official
Dear Kagiso
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
KM
Kagiso M's updateReviewer Update
17 Jan 2024, 12:11Hello
thank you for your response as I'll be patiently waiting for better news update
Thank you
thank you for your response as I'll be patiently waiting for better news update
Thank you
KM
Kagiso M's update17 Jan 2024, 12:11
Reviewer Update
Hello
thank you for your response as I'll be patiently waiting for better news update
Thank you
thank you for your response as I'll be patiently waiting for better news update
Thank you
Prime South Africa's replyOfficial
19 Jan 2024, 12:35 Dear Kagiso M,
Thank you for reaching out and sharing your experience.
At PMD, we understand how important it is to get you back on the road promptly. We do everything in our power to ensure that repairs are finalised within the shortest time possible. Keep in mind that the repair process may be affected by a number of factors which are outside the control of the repairer, ourselves, and yourself. In this case, the perceived delays are heavily attributed to the damage to the engine.
Our Market Conduct Team will be in touch with you to answer any questions.
You can rest easy knowing that our nationwide panel of SAMBRA-approved repairers ensure that your vehicle will receive high-quality repairs and service.
Assuring you of our continued best endeavours.
Kind regards,The PMD Team
Thank you for reaching out and sharing your experience.
At PMD, we understand how important it is to get you back on the road promptly. We do everything in our power to ensure that repairs are finalised within the shortest time possible. Keep in mind that the repair process may be affected by a number of factors which are outside the control of the repairer, ourselves, and yourself. In this case, the perceived delays are heavily attributed to the damage to the engine.
Our Market Conduct Team will be in touch with you to answer any questions.
You can rest easy knowing that our nationwide panel of SAMBRA-approved repairers ensure that your vehicle will receive high-quality repairs and service.
Assuring you of our continued best endeavours.
Kind regards,The PMD Team
Prime South Africa's reply19 Jan 2024, 12:35
Official
Dear Kagiso M,
Thank you for reaching out and sharing your experience.
At PMD, we understand how important it is to get you back on the road promptly. We do everything in our power to ensure that repairs are finalised within the shortest time possible. Keep in mind that the repair process may be affected by a number of factors which are outside the control of the repairer, ourselves, and yourself. In this case, the perceived delays are heavily attributed to the damage to the engine.
Our Market Conduct Team will be in touch with you to answer any questions.
You can rest easy knowing that our nationwide panel of SAMBRA-approved repairers ensure that your vehicle will receive high-quality repairs and service.
Assuring you of our continued best endeavours.
Kind regards,The PMD Team
Thank you for reaching out and sharing your experience.
At PMD, we understand how important it is to get you back on the road promptly. We do everything in our power to ensure that repairs are finalised within the shortest time possible. Keep in mind that the repair process may be affected by a number of factors which are outside the control of the repairer, ourselves, and yourself. In this case, the perceived delays are heavily attributed to the damage to the engine.
Our Market Conduct Team will be in touch with you to answer any questions.
You can rest easy knowing that our nationwide panel of SAMBRA-approved repairers ensure that your vehicle will receive high-quality repairs and service.
Assuring you of our continued best endeavours.
Kind regards,The PMD Team
KM
Kagiso M's updateReviewer Update
19 Jan 2024, 16:27Hellopeter at last I got the respond from mullanys Auto Body work mind you I was updated by the repairer not the insurance Prime Meridian Direct that I'm paying every month. The massege I got says I must come collect my car with a tow truck I must pay the excess for me to get my car back the insurance is not going to fix the engine issue. I contacted PMD M not getting answers. If you make a claim and the assessor goes by name of THABO... This is how Thabo will handle your claim process
KM
Kagiso M's update19 Jan 2024, 16:27
Reviewer Update
Hellopeter at last I got the respond from mullanys Auto Body work mind you I was updated by the repairer not the insurance Prime Meridian Direct that I'm paying every month. The massege I got says I must come collect my car with a tow truck I must pay the excess for me to get my car back the insurance is not going to fix the engine issue. I contacted PMD M not getting answers. If you make a claim and the assessor goes by name of THABO... This is how Thabo will handle your claim process