1 reviews | Active since Mar 2018
A let down by the insurance company
Its been just over 6week that we are still busy with a claim to hear what the outcome would be after my husband was hijacked from our car . we still waiting to hear what the result will be. So many phone calls so many investigation and nothing yet. Be absolutely sure this is the way you want to go even though there is no increase in premiums. They don't say that you have to buy a car before they pay you out
Dear Anton-de-villiers11,
Thank you for bringing your concern to our attention.
Your enquiry has been forwarded to our Market Conduct Department for immediate attention.
A thorough investigation will be conducted and we undertake to provide preliminary feedback by 21 March 2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear Anton-de-villiers11,
Thank you for bringing your concern to our attention.
Your enquiry has been forwarded to our Market Conduct Department for immediate attention.
A thorough investigation will be conducted and we undertake to provide preliminary feedback by 21 March 2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear anton-de-villiers11,
Thank you for taking the time to raise your disquiet with us.
Our aim is to provide world class service to our policyholders during every interaction. Accordingly, your feedback is of great importance to us.
As you know, the nature of the incident is extremely serious and every precaution must be taken to ensure an accurate outcome. Nonetheless, we are glad to confirm that following the validation of your claim, it has been approved for the benefit due in terms of your policy and that the outcome has been communicated to you.
We sincerely hope to be of service to you in the future.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Dear anton-de-villiers11,
Thank you for taking the time to raise your disquiet with us.
Our aim is to provide world class service to our policyholders during every interaction. Accordingly, your feedback is of great importance to us.
As you know, the nature of the incident is extremely serious and every precaution must be taken to ensure an accurate outcome. Nonetheless, we are glad to confirm that following the validation of your claim, it has been approved for the benefit due in terms of your policy and that the outcome has been communicated to you.
We sincerely hope to be of service to you in the future.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team