wH
wisani H
1 reviews | Active since Mar 2015
11 Mar 2016, 09:06
60 days and still no word on my claim
I registered a claim back January, it took prime meridian 7 days to call me back and give me acclaim number and claim forms, when I submitted the claim forms it took the 3 weeks to call me and still ask for the claim forms, when I did send them again to a Dimitri Liountrishe said he will update me with the 23rd of Feb, till today there is no word, now I call them and they inform me Dimitri Liountrisleft the company so the supervisor Peter is sitting on his loins instead of contacting me and updating me and assigning the claim to someone else, I still ask myself why I am still part of this mediocre insurance company.<br> <br>
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Prime South Africa's replyOfficial
17 Mar 2016, 15:34Hello musa0508,
Your concern has been received and was noted.
Whilst we strive to finalise the investigation of all valid claims within the shortest possible time, we are sure you will appreciate that the investigation is nonetheless important for the protection of all our valued clients.
A representative from our Claims Team has confirmed that they have been in contact with you and that your claim investigation is proceeding and they will continue to keep you updated in this regard.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Your concern has been received and was noted.
Whilst we strive to finalise the investigation of all valid claims within the shortest possible time, we are sure you will appreciate that the investigation is nonetheless important for the protection of all our valued clients.
A representative from our Claims Team has confirmed that they have been in contact with you and that your claim investigation is proceeding and they will continue to keep you updated in this regard.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply17 Mar 2016, 15:34
Official
Hello musa0508,
Your concern has been received and was noted.
Whilst we strive to finalise the investigation of all valid claims within the shortest possible time, we are sure you will appreciate that the investigation is nonetheless important for the protection of all our valued clients.
A representative from our Claims Team has confirmed that they have been in contact with you and that your claim investigation is proceeding and they will continue to keep you updated in this regard.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Your concern has been received and was noted.
Whilst we strive to finalise the investigation of all valid claims within the shortest possible time, we are sure you will appreciate that the investigation is nonetheless important for the protection of all our valued clients.
A representative from our Claims Team has confirmed that they have been in contact with you and that your claim investigation is proceeding and they will continue to keep you updated in this regard.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team