1 reviews | Active since Dec 2016
45 days and still waiting for feedback regarding a claim
<p>my husband was in a accident on the 27 October 2016 and today is the 07 December 2016 and still no approval on anything!!!! The day after the accident the claim form was completed and email to Atisha Quarchand and we called everyday and everyday we get a diffrent story. </p> <p>They told my husband we have 500 a day for car hire but never told as to a limit of R4000 per year luckly I did read the contract I paid R10 000 for 14 days and still they have not even paid back the care Hire.</p> <p> </p> <p>They send the agreement of loss and told us the car would be settled at the bank. still this is not done and now the panalbeaters are keeping us liable for storge fees because the car is still on their ground . </p> <p> </p> <p>Note that I dont have that R 99 rand per month insurance I hav a full cover and pays over R600 a month and if someone help you before that the ONLY ONE that can help you REALY what if that person passes away will my claim also pass away???????? Prime Meridian Direct dont care about their clients and I am so FED UP with this poor service. I REALY HOPE THAT EVERYONE SEE THIS AND IF YOU ARE THING TO JOIN THEM PLEASE THINK AGAIN</p>
Hello deduples,
Thank you for taking the time to bring your concern to our attention. We are sorry to hear about your alleged delays on your claim, as we understand that you were informed of the approval of your claim on the 28th of October, 2016.
Unfortunately, private towing yards do charge exorbitant fees for towing and storage. It is for this reason, as a service to our clients, that we arrange with various towing and storage providers throughout South Africa to assist with the transportation and storage of accident damaged vehicles at rates far lower than those of private towing yards. Because your vehicle was taken to a private storage facility, the release fee charged does affect the settlement amount of your claim.
Please note that our Claims Department is still urgently waiting the final release fee invoice from you to enable us to finalise the settlement of your claim as quickly as possible.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Hello deduples,
Thank you for taking the time to bring your concern to our attention. We are sorry to hear about your alleged delays on your claim, as we understand that you were informed of the approval of your claim on the 28th of October, 2016.
Unfortunately, private towing yards do charge exorbitant fees for towing and storage. It is for this reason, as a service to our clients, that we arrange with various towing and storage providers throughout South Africa to assist with the transportation and storage of accident damaged vehicles at rates far lower than those of private towing yards. Because your vehicle was taken to a private storage facility, the release fee charged does affect the settlement amount of your claim.
Please note that our Claims Department is still urgently waiting the final release fee invoice from you to enable us to finalise the settlement of your claim as quickly as possible.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team