NF
Ndumiso F

1 reviews | Active since Dec 2025

10 Dec 2025, 15:12

2 months they took m...

2 months they took my car to be panel beaters to date no feedback

0
Replies (2)
Prime South Africa
Prime South Africa's reply10 Dec 2025, 16:44
Official
Hello Ndumiso, we appreciate you bringing this to our attention.

Your feedback is important to us, and we’re currently investigating the matter. A detailed response will follow shortly – please check back or click “see more” to view it.

Kind regards,
 The Prime SA Team

Prime South Africa
Prime South Africa's reply15 Dec 2025, 08:51
Official
Hello Ndumiso N, 

Thank you for taking the time to share your feedback with us. 

 We understand how delays can be upsetting. However, the availability of vehicle parts is determined by suppliers and is unfortunately outside our direct control. We rely on the deadlines and information provided by these suppliers to keep you updated.  Our latest update confirms that the remaining parts of your vehicle were fitted on 12 December 2025, and your car was collected on the same day. 

At Prime, we strive to make insurance simple, reliable, and stress-free, offering unique benefits like set premiums for 24 months and reducing excess to give you peace of mind. 

Committed to resolving your concern with care.

Kind regards,
The Prime SA Team