DM
David M

1 reviews | Active since Oct 2024

26 Feb 2025, 17:12

1

1. Turn around time I have never seen such prompt response ever in respect of claims. I registered my claim this morning, before end of business I received response that my claim has been approved and a service provider already appointed to assist me. It is the first time I encounter such great and swift service. 👌👌👌 2. Easy way of registering claim The Prime SA app made it so easy for me to register my claim. I logged in and even send photos via the app and in no time I got responded to. 3. Professionalism The way in which my claim was handled potrayed a high level of Professionalism. The Agent was also so professional in addressing me and making sure that I understand everything. To me it says customer care is priority to Prime SA. I am exceedingly happy about the service I received.

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Replies (1)
Prime South Africa
Prime South Africa's reply26 Feb 2025, 18:25
Official
 Dear David, we appreciate your positive feedback and are glad to know that our service met your expectations. Thank you for choosing Prime! Kind regards, the Prime SA team.