Terrible service

<p>The service that I am currently receiving from Prime Letting is terrible beyond words. Not only do I have to fight with my landlord in order for me to get help but I just got a bill for R15 000 and a warning from my landlord telling me that if I dont pay the bill, i will be reported at the credit bureau. I have sent her an email stating my greviences with no response. I have communicated with the caretaker about the faults on the door in my bedroom. The job was half done. We get charged for utilities. Not only have we been overcharged for the utilities but i dont see any purpose in paying for it since it is the landlord's responsibility. There is a burst pipe running at the entrance. We have complained about it but with no avail. This is the 4th month that the water has been overflowing and guess who has to foot the bill, the tenants. The number of issues that I have with the company outweighs the number of pleasurable experiences that I have with the company.</p>