Shoddy service from Prime Letting

<p>I had a lease with Prime Letting that ended on the 31st of January in one of their Alberton properties The contract stipulates that the deposit will be refunded within seven working days. </p> <p>I'm 22 days into the following month and I still have not received my deposit. After following up on the issue with numerous requests sent to the portfolio manager as well the agent who assisted me in signing the lease I still haven't been told the reason for the delay and in some instances they don't even respond.</p> <p>I am out of options and I find it very ironic that the same company that insists that you pay the deposit 24 hours after signing the lease agreement doesn't afford it's tenants the same expedition. </p> <p>One gets the sense that one has to include lawyers in order to get some sort of response for money you're entitled to and that's the only time you'll be treated with some sort of respect.</p> <p> </p> <p>I have no intentions of ever leasing from this company in future and would advice against it for any potential tenant seeking accommodation.</p>