Refusal to refund my deposit

<p>i moved out of Rhodes court in Rhodesfield 30th of July where I notified my agent Karen brand that I will be moving out, she said I must leave the keys with Lucas and I will get my deposit within 14 days after 2weeks she calls saying I owe rent to my surprise I ask how because I have moved out,than she asks for proof of payment and I send her and I send my banking details on the 11 of August she still told me I must wait for 14 working days again. I am so disappointed at the service I got because now have to keep on asking them or doing a follow up on my money till today have not received anything, also spoke to their manager vusi where he promised me that he has spoken with their accounts manager they will send the money on a Wednesday and he will send proof of Payment it's now Monday I'm still waiting </p>