1 reviews | Active since Jun 2013
Dishonesty
I am renting an apt since 2013. At the end of the contract in 2014, I have got contract extension with 7% increase which amounts R4280 per month. The so called Porfolio manager agent sent me the extension paper works where it is clearly mentioned that the monthly rent is R4280. However I keep receiving R4400 statements. I then called them to sort it out. The agent(Clinton Moodley) told me that he will take it to his boss and call me back. He never did so. I called again and he asked me to send the contract and I did. When I called him back again he said I shouldn't worry because these R4400 are automatically generated by a computer. Yesterday when I got home from work I found a letter from a lawyer threating me because of a breach of contract. It's so irritating to deal these people. I am not sure the owners are aware of these dishonest behaviors. I don't have time for this. I will pay whatever they ask me but they have to remember : you can fool some people sometimes but you cannot fool all people all the time.
Please note that we have received your message and are looking into the matter with urgency.
You will hear from our senior management as soon as we have a full understanding of the situation.
We apologise for the inconvenience.
Please note that we have received your message and are looking into the matter with urgency.
You will hear from our senior management as soon as we have a full understanding of the situation.
We apologise for the inconvenience.
