Prime Group - Seamless Gutters, Waterproofing & Painting
Unclaimed Business
|1|6 Reviews (last 12 months)|This business does not respond to reviews
Prime Group - Seamless Gutters, Waterproofing & Painting
Unclaimed Business
|1
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|6 Reviews
Oct '25 - Sep '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
Mohamed S
1 reviews | Active since Jul 2026
1 Jul 2026, 06:54
*****sters
Hi, did a full new installation with them and they did a shoddy job on one side. I begged for it to be redone as I sustained damages and Anthony said he will do it, even after I offered to pay for it. He keeps on not answering and hiding. This means the sales pitch of 20 year guarantee is actually lie. Do not use them under any circumstance as I am regretting my decision.
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Mohamed S
1 reviews | Active since Jul 2026
1 Jul 2026, 06:54
*****sters
Hi, did a full new installation with them and they did a shoddy job on one side. I begged for it to be redone as I sustained damages and Anthony said he will do it, even after I offered to pay for it. He keeps on not answering and hiding. This means the sales pitch of 20 year guarantee is actually lie. Do not use them under any circumstance as I am regretting my decision.
0
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Delia B
1 reviews | Active since May 2011
21 Apr 2026, 12:00
WARNING! Don't trust Anthony from Prime Group waterproofing
Don't do any business with the company. They do not honour their guarantee. They are very quick to quote and do the job, but once payment has been done, there are huge delays with getting them to come back and fix the outstanding issues. Less than a year after paying them a substantial amount of money and receiving a 10 year guarantee, our roof has a massive leak. They ignore calls and messages. We have now engaged laywers to hold them accountable as they are extremely dishonest. DO NOT USE THEM. You will regret it! If anybody else has had the same experience with Anthony, pls get in touch so that we can take this matter to the Devi show or Carte Blanche.
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Delia B
1 reviews | Active since May 2011
21 Apr 2026, 12:00
WARNING! Don't trust Anthony from Prime Group waterproofing
Don't do any business with the company. They do not honour their guarantee. They are very quick to quote and do the job, but once payment has been done, there are huge delays with getting them to come back and fix the outstanding issues. Less than a year after paying them a substantial amount of money and receiving a 10 year guarantee, our roof has a massive leak. They ignore calls and messages. We have now engaged laywers to hold them accountable as they are extremely dishonest. DO NOT USE THEM. You will regret it! If anybody else has had the same experience with Anthony, pls get in touch so that we can take this matter to the Devi show or Carte Blanche.
0
Replies (0)AO
Armand O
1 reviews | Active since Oct 2022
19 Apr 2026, 15:25
Poor ethics
Very disappointed with the service I received from this company. The work was left incomplete, despite clear commitments being made upfront. A number of “value-added” items were promised during the sales process but were never delivered after payment was made. Anthony, the salesperson, was very convincing before the deal was finalized, but once payment went through, communication dropped off and the outstanding work was not followed through as agreed. This created unnecessary frustration and extra effort on my side to try and resolve the situation. I expected a professional standard of delivery and accountability, but unfortunately that was not my experience. I would recommend getting everything in writing and ensuring all deliverables are completed before making final payment.
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Armand O
1 reviews | Active since Oct 2022
19 Apr 2026, 15:25
Poor ethics
Very disappointed with the service I received from this company. The work was left incomplete, despite clear commitments being made upfront. A number of “value-added” items were promised during the sales process but were never delivered after payment was made. Anthony, the salesperson, was very convincing before the deal was finalized, but once payment went through, communication dropped off and the outstanding work was not followed through as agreed. This created unnecessary frustration and extra effort on my side to try and resolve the situation. I expected a professional standard of delivery and accountability, but unfortunately that was not my experience. I would recommend getting everything in writing and ensuring all deliverables are completed before making final payment.
0
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Coenraad V
1 reviews | Active since Oct 2022
8 Apr 2026, 13:58
Poor workmanship and no response after payment
I contracted Prime Group Seamless Gutters, Waterproofing & Roof Coatings to repair my gutters and roof, including my patio and garage roof. Despite full payment being made, the work was defective. Both the patio roof and garage roof are leaking after their so called repairs. I have repeatedly tried to contact the company by phone and WhatsApp, but they ignore my calls and messages. This is unacceptable and shows a complete lack of accountability. Consumers should be warned about this company’s lack of professionalism and disregard for customer service.
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Coenraad V
1 reviews | Active since Oct 2022
8 Apr 2026, 13:58
Poor workmanship and no response after payment
I contracted Prime Group Seamless Gutters, Waterproofing & Roof Coatings to repair my gutters and roof, including my patio and garage roof. Despite full payment being made, the work was defective. Both the patio roof and garage roof are leaking after their so called repairs. I have repeatedly tried to contact the company by phone and WhatsApp, but they ignore my calls and messages. This is unacceptable and shows a complete lack of accountability. Consumers should be warned about this company’s lack of professionalism and disregard for customer service.
0
Replies (0)FM
Feroza M
1 reviews | Active since Apr 2026
7 Apr 2026, 09:13
Unhappycustomer
I have just bought a property and Anthony came to assist which I was advised the job will be done in ten days the people he brought in to assist which I was also advised he worked with them for a long time messed me around never finished the job the team were left alone on their own,no one checking in on them.After a month work still not done,after I paid 80 Percent of the total cost,Anthony and Rob dissapeared not answering calls or WhatsApp messages.I contacted his brother Rob and he advised he does not know where he is and is now not answering my calls or messages,work incomplete and what was done is a mess and has to be redone.
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Feroza M
1 reviews | Active since Apr 2026
7 Apr 2026, 09:13
Unhappycustomer
I have just bought a property and Anthony came to assist which I was advised the job will be done in ten days the people he brought in to assist which I was also advised he worked with them for a long time messed me around never finished the job the team were left alone on their own,no one checking in on them.After a month work still not done,after I paid 80 Percent of the total cost,Anthony and Rob dissapeared not answering calls or WhatsApp messages.I contacted his brother Rob and he advised he does not know where he is and is now not answering my calls or messages,work incomplete and what was done is a mess and has to be redone.
0
Replies (0)WW
William W
1 reviews | Active since Feb 2026
9 Feb 2026, 10:39
Misleading business practices
I received a quotation for guttering and facia boards. I paid a deposit but five weeks later Prime Waterproofing and Guttering were unable to give me an installation date. They agreed to return my deposit of R1500 , however this was not done either. After several communications including WhatsApp and an email, promises of returning my deposit were still not fulfilled. Anthony the director does not answer my WhatsApp messages or calls. I would not recommend this company.
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William W
1 reviews | Active since Feb 2026
9 Feb 2026, 10:39
Misleading business practices
I received a quotation for guttering and facia boards. I paid a deposit but five weeks later Prime Waterproofing and Guttering were unable to give me an installation date. They agreed to return my deposit of R1500 , however this was not done either. After several communications including WhatsApp and an email, promises of returning my deposit were still not fulfilled. Anthony the director does not answer my WhatsApp messages or calls. I would not recommend this company.
0
Replies (0)