Based on recent customer reviews, Prime cars is praised mainly for its insurance consultants, who customers describe as friendly, patient and well spoken. Reviewers highlight clear explanations of premiums and policy details, quick responses when assistance is needed, and an easy to use system that leaves them feeling welcomed and valued. The main concern raised involves a vehicle purchase and delivery, where a buyer reported receiving a damaged car, being blamed for the damage and receiving only a partial refund. Sales and delivery handling appears weaker than telephone service.
TrustIndex
4.9
NPS Score
33
Recommended: Likely
Oct '25 - Sep '26
Frequently Asked Questions About Prime cars
What do customers say about Prime cars?
Based on recent customer reviews, Prime cars is praised mainly for its insurance consultants, who customers describe as friendly, patient and well spoken. Reviewers highlight clear explanations of premiums and policy details, quick responses when assistance is needed, and an easy to use system that leaves them feeling welcomed and valued. The main concern raised involves a vehicle purchase and delivery, where a buyer reported receiving a damaged car, being blamed for the damage and receiving only a partial refund. Sales and delivery handling appears weaker than telephone service.
Is Prime cars trustworthy?
Prime cars has a TrustIndex of 4.9 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked Prime cars across 15 total reviews. How is the TrustIndex calculated? →
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2023
Prime cars Vereeniging *****sters.
DO not trust these people. Bought a car cash without even viewing the vehicle. The driver they sent delivered the car damaged. They then blame the customer and partially refund you and then say you damaged the car. Heads up my guys, you will pay me the shortfall even if it takes years .
1 reviews | Active since Oct 2023
Prime cars Vereeniging *****sters.
DO not trust these people. Bought a car cash without even viewing the vehicle. The driver they sent delivered the car damaged. They then blame the customer and partially refund you and then say you damaged the car. Heads up my guys, you will pay me the shortfall even if it takes years .
1 reviews | Active since Feb 2022
Their service is excellent and their quick to respond to thier clients, when they need assistance
Their service is excellent and their quick to respond to thier clients, when they need assistance. Prime car insurance service is outstanding.
1 reviews | Active since Feb 2022
Their service is excellent and their quick to respond to thier clients, when they need assistance
Their service is excellent and their quick to respond to thier clients, when they need assistance. Prime car insurance service is outstanding.
1 reviews | Active since Apr 2026
Good conversation, l...
Good conversation, loyal to us as their clients, I'm happy
1 reviews | Active since Apr 2026
Good conversation, l...
Good conversation, loyal to us as their clients, I'm happy
1 reviews | Active since Feb 2023
Prime S
Prime S.A. is reliable company that you can trust i south africa 🇿🇦
1 reviews | Active since Feb 2023
Prime S
Prime S.A. is reliable company that you can trust i south africa 🇿🇦