OM
Oscar M
1 reviews | Active since Dec 2013
28 Jan 2015, 17:07
Slowest claim process ever
My car was involved in an accident first week of January, it has been three weeks in waiting and every time I call the Prime meridian administrators I get sent from pillar to post, given empty promises and they never bother to call with updates on the claim instead when I can I always get an excuse. The worst experience ever dealing with an insurance administrators and I am yet to get the out come which I better won't be any good. Never insuring through this guys.
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Primary Asset Administrative Services's replyOfficial
02 Feb 2015, 11:44Hello oscarskk,
Thank you for taking the time to raise your concerns with us.
As you well know, we have encountered some difficulty in fully understanding the circumstances that lead to your loss and who exactly was driving the vehicle at the time. For this reason, the finalisation of your claim was delayed as we had to come back to you and the others involved in order to clarify this critical information. We apologise for any inconvenience and perceived delay that this additional work might have created.
Your claim is a priority to us and the outcome thereof will be communicated to you shortly.
Kind Regards,
The PMD
Thank you for taking the time to raise your concerns with us.
As you well know, we have encountered some difficulty in fully understanding the circumstances that lead to your loss and who exactly was driving the vehicle at the time. For this reason, the finalisation of your claim was delayed as we had to come back to you and the others involved in order to clarify this critical information. We apologise for any inconvenience and perceived delay that this additional work might have created.
Your claim is a priority to us and the outcome thereof will be communicated to you shortly.
Kind Regards,
The PMD
Primary Asset Administrative Services's reply02 Feb 2015, 11:44
Official
Hello oscarskk,
Thank you for taking the time to raise your concerns with us.
As you well know, we have encountered some difficulty in fully understanding the circumstances that lead to your loss and who exactly was driving the vehicle at the time. For this reason, the finalisation of your claim was delayed as we had to come back to you and the others involved in order to clarify this critical information. We apologise for any inconvenience and perceived delay that this additional work might have created.
Your claim is a priority to us and the outcome thereof will be communicated to you shortly.
Kind Regards,
The PMD
Thank you for taking the time to raise your concerns with us.
As you well know, we have encountered some difficulty in fully understanding the circumstances that lead to your loss and who exactly was driving the vehicle at the time. For this reason, the finalisation of your claim was delayed as we had to come back to you and the others involved in order to clarify this critical information. We apologise for any inconvenience and perceived delay that this additional work might have created.
Your claim is a priority to us and the outcome thereof will be communicated to you shortly.
Kind Regards,
The PMD