GS
Grace S
1 reviews | Active since Aug 2014
08 Sept 2015, 14:08
Payment of claim
I made an insurance claim in March 2015. Prime meridian approved my claim . All relevant document were mailed and couriered as requisites and confirmation of receipt was sent to me via SMS on the 19th of August 2015, promising that payment would be made within the next ten working days. I am still waiting. I have sent nails to the responsible persons and was told that there was no record of AOL letter , which I mailed on 13/07/15 and on 21/08/15. Please assist.
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Primary Asset Administrative Services's replyOfficial
11 Sept 2015, 11:29Hello Momzilla,
This is an unusual occurrence indeed! Thank you for bringing it to our attention and for your patience in this respect.
As you are aware we experienced considerable difficulty in obtaining your required original NATIS document and went to great lengths to resolve this. Nonetheless, once we had received the document, your claim payment was prioritised and has now been made.
Thankfully your premiums with us will not be affected by your recent claim and you will continue to enjoy fixed premiums for life.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
This is an unusual occurrence indeed! Thank you for bringing it to our attention and for your patience in this respect.
As you are aware we experienced considerable difficulty in obtaining your required original NATIS document and went to great lengths to resolve this. Nonetheless, once we had received the document, your claim payment was prioritised and has now been made.
Thankfully your premiums with us will not be affected by your recent claim and you will continue to enjoy fixed premiums for life.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Primary Asset Administrative Services's reply11 Sept 2015, 11:29
Official
Hello Momzilla,
This is an unusual occurrence indeed! Thank you for bringing it to our attention and for your patience in this respect.
As you are aware we experienced considerable difficulty in obtaining your required original NATIS document and went to great lengths to resolve this. Nonetheless, once we had received the document, your claim payment was prioritised and has now been made.
Thankfully your premiums with us will not be affected by your recent claim and you will continue to enjoy fixed premiums for life.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
This is an unusual occurrence indeed! Thank you for bringing it to our attention and for your patience in this respect.
As you are aware we experienced considerable difficulty in obtaining your required original NATIS document and went to great lengths to resolve this. Nonetheless, once we had received the document, your claim payment was prioritised and has now been made.
Thankfully your premiums with us will not be affected by your recent claim and you will continue to enjoy fixed premiums for life.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team