AS
Anna S

1 reviews | Active since Nov 2015

16 Nov 2015, 08:16

No Feedback

Mrs Van Schalkwyk have requested a letter from primary asset to confirm that she will not be claiming from them and Mmasechaba said that she will be send the letter soon, this was on wednesday 11 November she still did not recieve the letter. Mrs Van Schalkwyk also requested the disc with the recordings of the policy when she joined Prime Meridian and still dit not received the disc.

0
Replies (1)
Primary Asset Administrative Services
Primary Asset Administrative Services's reply25 Nov 2015, 14:34
Official
Hello annarudie,

Your disquiet is noted and respected.

A review of Mrs. van Schalkwyk's claim revealed that she had voluntarily withdrawn her claim, signed and returned the withdrawal letter prior to this post.

Mmasechaba from our Claims Department has confirmed that she has contacted Mrs. van Schalkwyk with regards to her request and the available call recordings have been provided to her.

Assuring you of our continued best endeavours.

Kind regards,
The PMD Team