Pathetic Leapfrog epic

Hi Leapfrog

I am really not impressed !!!

My boys first leapfrog was bought in 2016 didn’t last a year, then had to get a new one as per mail at bottom, screen didn’t respond

Guess what…its been 1 year 1 month to the day after getting a “new one” and NOW THE BATERRY DOESN’T WANT TO CHARGE

Are you guys building these machines only to last a year….forcing parents to buy a new one as the poor child got used to it!!!

This is **** poor and extremely ********* way of doing business and boosting sales!!!!

I need a urgent response from Leapfrog, if you cant let me know where I can escalate this to…..

I will also be raising this to the most Senior Person at Toys R Us group… as this need to stop and we as the consumers cant always be done in…!!

I will also log a compliant on Hello Peter

Lets see how important customer service is to you…

Not expecting much as your tactics are very clear!!!

A very frustrated and to be blunt “****ed of client”

Cheers