Refusing with refund

<p>I bought sneakers at Preview 3 weeks ago , the sneakers are peeling off already when I raised my case they dont want refund nor to replace. I am very dissaiponted with the service so this is how they treat people </p> <p> </p> <p>See the email below </p> <p>Tamzin Heynes<br />2:01 PM (1 hour ago) <br /> <br /> <br /> <br />to me<br /> <br /> <br /> <br /> <br /> <br /> <br />Good day</p> <p> </p> <p>Unfortunately, we are unable to given a new pair or a refund as this is not a quality issue. The damage on the dues is due to scuffing, which has coursed the leather to wear.</p> <p> </p> <p> </p> <p>Regards</p> <p> </p> <p>Tamzin Heynes<br />2:01 PM (1 hour ago) <br /> <br /> <br /> <br />to me<br /> <br /> <br /> <br /> <br /> <br /> <br />Good day</p> <p> </p> <p>Unfortunately, we are unable to given a new pair or a refund as this is not a quality issue. The damage on the dues is due to scuffing, which has coursed the leather to wear.</p> <p> </p> <p> </p> <p>Regards</p> <p> </p> <p> </p>