MD
Megan D
1 reviews | Active since Mar 2015
02 Mar 2015, 13:26
MENU AND COOKING SHOULD BE CHANGED
DUE TO THE FACT THAT WE WANTED AN EXTENDED FAMILY WHOLE DAY OUTING, WE ALL LEFT REALLY EARLY IN THE MORNING TO ENSURE WE WOULD HAVE A CART AND THEREFORE NOBODY ACTUALLY BOTHERED WITH BREAKFAST, KNOWING THAT THERE IS A RESTAURANT ON SITE.<br> <br> THE FOOD WAS AWFUL, THE MENU RATHER BORING. NOT ONE OF US (AND WE WERE A GROUP OF 7 PEOPLE) WERE ABLE TO FINISH THAT MEAL, DESPITE BEING SO HUNGRY.<br> <br> WE WERE ALL REALLY DISGUSTED AND FELT CHEATED OUT OF OUR MONEY.
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Pretoria Zoo/ National Zoo's replyOfficial
02 Mar 2015, 14:10Hello MegDuc,
Many thanks for your email. Please be assured that we take comments, complaints and suggestions very seriously and endeavor to address them as a matter of urgency. We have taken note of your comments and have relayed your concerns to our restaurant manager who will immediately address the matter with her staff.
Many thanks for your email. Please be assured that we take comments, complaints and suggestions very seriously and endeavor to address them as a matter of urgency. We have taken note of your comments and have relayed your concerns to our restaurant manager who will immediately address the matter with her staff.
Pretoria Zoo/ National Zoo's reply02 Mar 2015, 14:10
Official
Hello MegDuc,
Many thanks for your email. Please be assured that we take comments, complaints and suggestions very seriously and endeavor to address them as a matter of urgency. We have taken note of your comments and have relayed your concerns to our restaurant manager who will immediately address the matter with her staff.
Many thanks for your email. Please be assured that we take comments, complaints and suggestions very seriously and endeavor to address them as a matter of urgency. We have taken note of your comments and have relayed your concerns to our restaurant manager who will immediately address the matter with her staff.