Bad service

I am lost for words after dealing with their receptionists for the first time ever on Friday 18/08/2023. I simply called and asked if a specific doctor is available. They rep**** and said no and dropped the phone. After phoning back I eventually got assisted with an alternative doctor who is available. Why should the phone be dropped first? I called again this morning about a query for a sick note. Their response was ‘you need to send an email’. And they simply just dropped the call again. There was no time for me to even ask for the specific email address. They just dropped! You feel that you are bothering them by phoning for a service. Where I feel they should assist you and provide you with a service. But that is not the case. This is really shocking and gives the centre a bad reputation, just because of their receptionists.

This was the receptionists for Dr Brink, Dr Heyns, Dr Meyer, Dr Hattingh, Dr Kotze.