1 reviews | Active since Nov 2012
WORST SERVICE
I bought my vehicle at this dealer about 3 weeks ago and the service was good at first, that was up until I took my vehicle out of the dealer. About 2 kilometers away from the dealer, while driving away with my car, we noticed that one of the left front lights was not working. We went back and notified them. Over a period of 2 days while driving the car, the front left & back wheel had a slow puncture. The car had other issues and had to be taken back to the dealer for 4 days and while it was there no one bothered to contact me for progress of the car. The car was supposed to have been brought back on Thursday, no one bothered to call and let us know until we called the dealer to ask. We eventually got the car on Friday and everything seemed okay until we drove it for a longer distance, only to find out that left back wheel was not fixed even though it was reported. To top it all off, they did a survey on my behalf and sent me a "Thank you" email for rating then 5 (which is the highest score). This is *****!! I would have never given them a 5 based on the service that I received from them. It is absolutely appalling the way in which they run their business. Broken promises, lack of communication, selling cars that are not up to standard and **********ly completing customer surveys themselves so that they look good. I am very disappointed because they have taken away the excitement of having a new car and replaced it with frustration and regret for using them.
