Non Delivery of Pretoria News for 9 days

From the 21s November 2017 to date I have not received my daily delivery of the paper. I did not complain immediately but rather only decided to complain from a week later the 28th November 2017. I have complained everyday since the 28th, requested a manager to call back and advise what the problem could be. I get no response, the people I have been speaking to are as follows Vijaythimala Chetty, Nomfundo Mcnube on Tuesday and Wednesday respectively. Today I spoke to Nirvana Govender who promised that the Manager Verona Naidoo will call back. I definitely wont be holding my breath and anticipating a call from them!!!!!