Pretoria Eye Institute
Claimed Business
|3|2 Reviews (last 12 months)|This business does not respond to reviews
Pretoria Eye Institute
Claimed Business
|3
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
0Likely
NPS Score
0
Recommended: Likely
Review Distribution
3|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSC
Suzette C
1 reviews | Active since Oct 2017
8 Feb 2026, 08:45
Exceptional Care and Compassion Beyond Expectations
We would like to express our sincere gratitude to Dr Talma and the entire team at Pretoria Eye Institute for the incredible care my husband received during his recent emergency surgery. What could have been an extremely stressful and traumatic experience was handled with professionalism, compassion, and unwavering dedication. Late on a Friday evening, we encountered unexpected medical aid authorisation delays. Instead of postponing the procedure or rushing through matters, the entire team went above and beyond. The anaesthesiologist and theatre staff adjusted their personal plans and stayed late while waiting for approval. They even assisted us in navigating the authorisation process to ensure that it was finalised so that the surgery could proceed safely. After the procedure, the nurses continued monitoring my husband until after 9pm. There was no sense of frustration, no rushing, and absolutely no compromise in care. Every staff member remained calm, supportive, and professional despite the late hour. In today’s world, it is rare to experience this level of dedication and humanity. What we received was more than just medical service — it was genuine care. We are deeply grateful and would highly recommend Dr. Talma and the Pretoria Eye Institute to anyone needing expert and compassionate treatment.
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Suzette C
1 reviews | Active since Oct 2017
8 Feb 2026, 08:45
Exceptional Care and Compassion Beyond Expectations
We would like to express our sincere gratitude to Dr Talma and the entire team at Pretoria Eye Institute for the incredible care my husband received during his recent emergency surgery. What could have been an extremely stressful and traumatic experience was handled with professionalism, compassion, and unwavering dedication. Late on a Friday evening, we encountered unexpected medical aid authorisation delays. Instead of postponing the procedure or rushing through matters, the entire team went above and beyond. The anaesthesiologist and theatre staff adjusted their personal plans and stayed late while waiting for approval. They even assisted us in navigating the authorisation process to ensure that it was finalised so that the surgery could proceed safely. After the procedure, the nurses continued monitoring my husband until after 9pm. There was no sense of frustration, no rushing, and absolutely no compromise in care. Every staff member remained calm, supportive, and professional despite the late hour. In today’s world, it is rare to experience this level of dedication and humanity. What we received was more than just medical service — it was genuine care. We are deeply grateful and would highly recommend Dr. Talma and the Pretoria Eye Institute to anyone needing expert and compassionate treatment.
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Quentin B
1 reviews | Active since Oct 2025
20 Oct 2025, 10:43
Abuse by Admin Staff of Dr Alic Jacobsz
My 77-year-old mother was treated with the utmost disrespect by the Admin Staff of Dr Alic Jacobsz. She was verbally abused by Yvette and refused by them to speak to the doctor to express her dissatisfaction
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Quentin B
1 reviews | Active since Oct 2025
20 Oct 2025, 10:43
Abuse by Admin Staff of Dr Alic Jacobsz
My 77-year-old mother was treated with the utmost disrespect by the Admin Staff of Dr Alic Jacobsz. She was verbally abused by Yvette and refused by them to speak to the doctor to express her dissatisfaction
0
Replies (0)