Refusing with my refund!

We recently sold our house at Crescent Glades Estates. The HOA is currently under Pretor, and as required, we paid our levies in advance. The property officially transferred on 31 March 2025, yet Pretor still billed us for April—completely incorrectly. Our account now reflects a credit (a refund due to us, which includes the wrongly charged April levy), but despite our repeated attempts to follow up, Pretor continues to ignore us.

This has been an infuriating experience. Pretor is hands down one of the worst companies we've ever had to deal with. Their so-called “service” is appalling, unprofessional, and completely disrespectful to clients. It’s clear they have no regard for accountability or basic customer care.