Pretor still haven't paid back our deposit!

My friend and I are were renting out a bachelor flat at one of Pretor's flats in Sunnyside. The service was just bad from the very same day we went to view the place.. Their agent was just mean over the phone, her name is Michelle Adou..the reason we ended up signing with them was because of the place, the flat was cozy and nice, and it was at the quiet side of Sunnyside.

The day we moved in, we were told that they will send some cleaning people to deep clean the place and also an inspection to take place in our present.. None of that was done, infact the inspector came to inspect the place few months we already settled. Thank God, we took pictures of the place the very same day we moved in and saved them. That places needed alot of maintenance, kept on informing them via emails but we never received any form of assistance (got emails to prove that), one of their maintanance guys came to our opposite neighbor to do some plumbing work and the water ended up in our unit and ruined our wooden floor.. We took the pictures and informed them about the issue and they acknowledged it and promised to come and fix it.. They came after a while and fixed it but not the whole floor.. Some of the tiles were in short, the guy promised to come back and have it fixed.. Our contract with them ended on the 30th of June 2020, we kept them informed regarding the unfinished work. The day we moved out, they told us that will receive our deposit back as soon as we provide them with our banking details and also as soon as inspection is done..

The inspection was done on the 2nd of June with Lesiba.. One of the inspection guys, we left the place in a very hood condition, cleaned as well. he took photos of the place and he said the place is nice, the issue was the painting, that it needs a good quality painting, the owner must just paint the whole place.. His comments were fair.. Wee were surprised when we received a mail from Robyn Jansen, she's the lady that we communicate with most of the times, she said the damages were mildew in the bathroom, missing tiles and painting of walls and ceiling in the bathroom..

The inspector never complained about the bathroom.. Infact the bathroom was in a very good condition.. We opposed this and even attached all the complaints emails regarding the maintenance.. This was their plan all along.. We found those things when we moved in, we called maintainance that never bothered to come and check the place and yet they tell us that we damaged those things.

After receiving the quote I contacted Lesiba the inspector about it, asking gore what are they talking about when they say the bathroom is also damaged, he said this I quote "eish in not in good terms with the lady(Robyn Jansen), we fought about that unit, don't wanna go back there" Clearly Robyn doesn't want to listen to anybody but herself.. She's calling the shots.

Till today we still haven't received our deposit.. We paid 5K deposit, we received Robyn's email with a quote on the 15th July, everything was R2200, including transportation.. What do they even mean when they say transport????

To make matters worse they won't even fix the place because tthe owner of the place is no longer in contract with them, he told me that he wants his son to move in the flat, and he has already moved in there..

This people are big ********, they will **** your hard earned money for their nonsense.. This won't end here. Will even go to court if we have to. We were loyal tenant, paying our rent before time or even on time.. But yet they failing to pay our deposit on time. They will do anything to just subtract our money .. Save yourself and never bother to rent with Pretor Group.. Very unprofessional, ******** and selfish!!!