Pretor conducts business affairs *********ly

I contacted Pretor in February 2016 to assist me with sourcing a tenant for my unit. The paperwork was completed and Katlego Khunou was assigned as the retal agent on the property. I gave Pretor the keys to my place to make it easier when they take tenants to view, but to my surprise on 13 March 2016 I got to the house to find someone had been allowed to move in without all valid checks being done; no lease agreemnet signed and I as the owner had not been consulted. Pretor has not been helpful and has not provided any valid explanations. What's worse is that I'm still waiting for the lease agreement for March. I received my rental amount late for April 2016 on the 11th day of the month and worse it was short. In this period Pretor did not have the decency to notify me or keep me updated. As a client I have received appalling service and all Pretor is interedted in, is making money, with no considerration for their clients. I have sent multiple e-mails and the Manager, Wilma Groenewald has not bothered to respond.