LS
Louis S

1 reviews | Active since Sept 2017

10 Sept 2017, 13:16

DO NOT USE THIS SERVICE

DO NOT USE THIS SERVICE!!!!

Recently I moved in to a complex in Cape Town and we were experiencing issues with DSTV signal.

All units in the complex had new dishes fitted, however our unit's dish had signal trouble.

The response by Prestige Satellite was that my unit had a flat roof and needed a different dish, which I was not particularly convinced of but went ahead with the installation.

The dish was replaced and the signal was improved. I was charged R950 for the dish. Upon contacting the Body Corporate it was noted that I should not have been charged for the dish, but that they were to pay Prestige the difference between the 'normal' dishes and my dish, which they did very promptly.

When it came to receive the refund from Prestige, they made several excuses and have ignored me on several occasions. It has been several weeks now and there is still no sign of my money.

Please share this with all property managers and friends, this company should not be used - they ignore their customers and make feeble excuses.

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