Very, very, very bad service!!!

Good day Nawab. Your email refers. I take a dim view of your remarks about me in your email dated 20 May 2025 that you sent at 16:44. Your service is very, very poor to put it lightly. Show me any other client purchasing an item, no matter the price, that he/she needs to generate an income from, having to wait as long as we've been waiting to take delivery and conclude the transaction and that that person is not difficult and unhappy?! Maybe you need a little reminder...This transaction started towards the end of March 2025 and if you look at the calendar, today is the 26th of May 2025 and it's not concluded yet because of an outstanding rim. How do you deliver a vehicle without a spare wheel but you give the client a tyre and that we, the client, should be happy with that?!? I was not in the office on Friday. I was contacted by your courier company on Friday telling me that I have to collect the box from them in Johannesburg, three weeks after delivery of the vehicle?! (The rim eventually arrived on Friday afternoon when I refused to collect the box in Johannesburg) We waited three weeks to receive the necessary document to licence & register the vehicle, the temporary permit has expired by then. Maybe I should have looked at Hello Peter first before we contacted you to purchase a vehicle. 5 Reviews on Hello Peter and all of them negative and the Prestige Group didn't even react to them at all! https://www.hellopeter.com/prestige-motor-group I have attached the signed OTP to this email. PS: I didn't want to give you a star but I have to give you a star otherwise I cannot write a review!