1 reviews | Active since Jul 2023
Poor service and communication.
I am writing this review with great disappointment. My car is being held at Jeep Pinetown. I took my jeep compass to prestige motor group about 7 weeks ago. They made a quotation which I accepted. 1 week ago, I was told about gear box casing damages which they couldn't see initially. This startled me as when the car was sent there, they were specifically told that there is a problem with gearbox. But because my car was there for that long, I didn't want any back and forth when they told me this and I said they must repair the damages. Now this i find out today was a mistake I shouldn't have taken. Anyways, that same week, I was told my car will be ready that week or earlier this week. This was however followed up with an email saying it will be now ready Thursday, 6/7/23. When I contacted them yesterday, 6/7/23, they told me the car will be ready today,7/7/23 and stated to have been experiencing problems with my car battery. Today, 7/7/23, on the supposedly collection of my car they tell me that my battery is dead. This means I have to buy a new battery. Now, I'm concerned about this because my battery is less than a year old and I have been cautioned about mechanics *****ing or swapping car batteries. Now how am I suppose to know my car battery was not tempered with?! On top of all that, I am being told to wait for the balance I have paid 6/7/23 to reflect in their accounts even though they got proof of payment just because I can't be trusted.
