BAD CUSTOMER SERVICE

On the 12th of April 2022 I bought a Hyundai i20 in ladysmith brand new following day I noticed that my reverse gear is faulty I reported it but was told that it was a safety feature but when I asked other people who drive the same car they don't have that problem. I ask myself am I being **** too and treated this way because am black but if it was an indian person am sure they would have said its a factory fault and sorted it for them. On the 5th of April 2024 I took my car for service I reported the reverse gear and the sound I was hearing on the front wheel on the drivers side to Abel Govender when I took it in the afternoon there was a sound when I hit the brakes I went back the following day he tested it and said that the sounds shows that they put good quality on the brake pads but if I want the sound gone it means I will get the poor quality brakes so I let it go but it was bothering me. On the 14th of April 2024 I was get ready to go to church when I switched the car on the MALFUNCTION INDICATOR LAMP came on and the car started shaking and the sound that I once complained about was louder and even the petrol was smelling like it leaked. I switched it off and tried again it kept in doing the same so I left it for few minutes I called Abel to report on what just happened he told me to take it to the dealer on the 15th of April which I did today since Abel was on training I was assisted by Naidoo who is the technician explained everything we then took a drive he said if the cant hear what I hear they cant fix it I asked him if it was his daughter having the same problem would he tell her nothing will happen? He couldnt answer me he then heard the noise from the brakes even the sound I complained about. He the told me the brake pads had dust I drive on a tar road since I work in the CBD and he said he tightened something in the car. So I was told to leave the car so that they can check the MIL. I wish they can take their car I rather go back to public transport then to deal with all this headache and what hurts the most is that the manager Amrith Basdew knows but his not doing anything.