Poor Customer Service- GF5603

I placed my order with Presles and paid cash amount for the item to be delivered.

I have several follow-ups there after to a point where i got a message confirming that i must contact the post office my item is delivered.

Two other calls where made to Pres Les where the customer service agent confirm that this item is delivered and i must go to the post office. After going to the post office to my surprise nothing was delivered.

I phoned the customer service call centre and spoke to Amy Jacobs who assured me that she will take accountability of this case and follow-up but will ensure that i receive a call from them.

Full two weeks has passed without any feedback or call from their offices as they had promised.

I am unhappy with the empty promises this company has made and i would recommend that due to the fact that they failed to meet their end of the bargain to refund my funds.