Delivery

I ordered the bedding last year Dec,I have been calling/emailing Presles for follow up since last Dec,they advised me that the delivery will take place in Feb....well I called them this Monday/ Tuesday again for follow up,they told me the parcel was sent last week Monday and I should expect it this week Friday(23/02/2018),they gave me the parcel number but the funny part I did not receive any communication from them at all until I called,I told the consultant to deliver the parcel to my office and she agreed,yesterday 21/02/2018 I receive fb messenger that the parcel has been awaiting at Rivonia post office since Monday(19/02/2018).I also did not receive any sms from post office...I am so frustrated because I requested the parcel to be delivered at work and it was delivered at post office...I paid delivery fee for nothing because service was not delivered as promised.I need clarity on this ASAP

Regards Angry Client