You don't have to be powerless

<p>Just want to say THANK YOU for the absolute excellent service that i received from Theodore at Prepaid 24 this morning.I bought prepaid electricity about 10 minutes before I had to leave for work, but the sms with the token number didn't come through to me. After about 30 minutes I decided to check their website for a number to contact them. There was no number - only a chatroom link and I thought 'this will take a while...how long do businesses normally take to respond to an e-mail or skype'. How wrong was I. I sent a message saying that my token was not sent. Immediately (and I mean IMMEDIATELY) a message appeared from Theodore to introduce himself and seconds later I received the token. The whole conversation lasted less than 2 minutes. This is really the best service I have experienced in a long long time!! thank you Theodore and Prepaid 24!!</p>