FJ
Faye J
1 reviews | Active since Feb 2021
13 Oct 2023, 07:44
Worst company ever
Prepaid24 is the worst. Everything I top up my smartfund I have to beg them to credit it. And after purchasing a voucher I have to again beg them to send me the pin or token. Right now they're holding my top up ransom as since last night they didn't credit. The money went out buy still they're telling me about their technical team. Worst service ever.
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Prepaid24's replyOfficial
13 Oct 2023, 10:12Good Morning Faye,
Thank you for your review.
Kindly note that we have tried calling you to no avail.
We are unable to trace a registration under your cellphone number and email address. We are therefore unable to investigate your query.
Please contact us via our website with your registered details so that we can investigate.
Regards.
Prepaid24 Team
Thank you for your review.
Kindly note that we have tried calling you to no avail.
We are unable to trace a registration under your cellphone number and email address. We are therefore unable to investigate your query.
Please contact us via our website with your registered details so that we can investigate.
Regards.
Prepaid24 Team
Prepaid24's reply13 Oct 2023, 10:12
Official
Good Morning Faye,
Thank you for your review.
Kindly note that we have tried calling you to no avail.
We are unable to trace a registration under your cellphone number and email address. We are therefore unable to investigate your query.
Please contact us via our website with your registered details so that we can investigate.
Regards.
Prepaid24 Team
Thank you for your review.
Kindly note that we have tried calling you to no avail.
We are unable to trace a registration under your cellphone number and email address. We are therefore unable to investigate your query.
Please contact us via our website with your registered details so that we can investigate.
Regards.
Prepaid24 Team