CJ
Charmaine J

1 reviews | Active since Aug 2015

12 Aug 2015, 10:50

Wonderful service!

I made a purchase for prepaid electricity and used the incorrect reference number on my payment without realising this. I was contacted by the prepaid24 support team to rectify this without me even having to make contact with them. I found this refreshing that I did not need to make endless follow ups to rectify a mistake on my part. Everytime I have experienced any issue the prepaid support team's service has been commendable! Well done and keep up the good work!

0
Replies (1)
Prepaid24
Prepaid24's reply13 Aug 2015, 16:56
Official
Hello CharJack,

Hello Charmaine,

It is always great to get feedback from one of our clients - even more so when they've, like yourself, been with us for an extended period. Thank you!

We are also extremely proud of our staff members, who truly care about each and every client, doing their best to make a positive impact in the lives of our clients by constantly looking for opportunities to pro-actively be of assistance.

Be assured that we appreciate your patronage and hope we can service you and your loved ones for years to come.

Enjoy the rest of your week
Prepaid24 Management