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Nicole D

1 reviews | Active since Jan 2013

13 Aug 2015, 17:21

Wish all companies were like this!

I'm a new user to Prepaid24 and I struggled to register correctly. I contacted the company online and within 30 seconds I had a response! Unbelievable.<br> Vicki was polite, efficient, friendly and professional. In fact, at one stage, I even enquired whether she was a real person, ha ha! I couldn't believe how attentive she was.....<br> I'm a very happy new customer to Prepaid24!!<br> Thank you Vicki and Prepaid24 - can't you roll out your service delivery to other companies please????

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Replies (1)
Prepaid24
Prepaid24's reply17 Aug 2015, 18:43
Official
Hello NicoleD,


hello Nicole,

Thank you so much for your lovely compliment and welcome once again to Prepaid24!

Reading your feedback here on HelloPeter really makes us feel grateful for the opportunities we have to make a difference through our personal approach to client service and support.

Now that you are registered, please be assured that, should you ever not receive your token from us within 15 minutes from making your payment, one of our friendly support staff, like Vicki, is on standby no matter the time of day or night to make sure that you are not left in the dark!

If we may ask, we would like to ask you to you to share the experience you had with us with your friends and relatives and invite them to use Prepaid24 as their electricity recharge platform too.

We hope that we will be able to continue to exceed your expectations and look forward to be of service to you for many more years to come!

Enjoy the rest of your week.
Prepaid24 Management