WP
Will P

1 reviews | Active since Jul 2010

11 Nov 2015, 19:05

Very quick and simple query resolution

My mistake with payment into the wrong account but it was fixed and resolved in 2 minutes without any hassle

0
Replies (1)
Prepaid24
Prepaid24's reply12 Nov 2015, 10:35
Official
Hello muchomaas,

Good day Will

Thank you so much. We really appreciate your compliment. Receiving feedback from our clients helps us in measuring our client experience. Reading yours make us grateful for our great staff and the professional manner in which they do their jobs!

At Prepaid24 we understand that unfortunately mistakes with electricity transactions do happen. Our well-trained and dedicated support team is always ready to assist our clients with resolving and processing their transactions. Please do not hesitate to contact us again if you need assistance.

May we please ask that you invite your friends and family to make use of us, as we would like to extend the same level of service to them. We look forward to being of service to you for many years to come.

Have a wonderful day!
Prepaid24 Management

Best regards,