RN
Ruttie N
1 reviews | Active since Mar 2019
03 Mar 2019, 18:05
Tokens
5x Stars for Edinia helping me, but it is not acceptable that your system does not process the payments on a Sunday.
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Replies (1)
Prepaid24's replyOfficial
03 Mar 2019, 18:33 Good morning Ruttie
We are so happy to hear that you were assisted and supported by Edinia.
It seems that although your payment has most likely been confirmed as successful on your side, it might have been delayed from Standard bank's side due to a high security protocol. Unfortunately, and although it does not happen very often, the vigilance of Standard bank could in some instances result in payment delays of up to 24 hours.
They have also communicated the following disclaimer on their web site : "Payments to Standard Bank accounts take one business day". Please refer to the official confirmation received from Standard Bank here: http://bit.ly/StdBankDelayLetterApril18.
It really matters to us that you have a positive experience when purchasing through us.
We are committed to helping you at all times and will do our best to exceed your expectations!
We do apologize for any inconvenience caused through Standard bank's clearing process.
Have a wonderful day
Regards,
Prepaid24.com – “EXCEEDING EXPECTATIONS”
Management Team
We are so happy to hear that you were assisted and supported by Edinia.
It seems that although your payment has most likely been confirmed as successful on your side, it might have been delayed from Standard bank's side due to a high security protocol. Unfortunately, and although it does not happen very often, the vigilance of Standard bank could in some instances result in payment delays of up to 24 hours.
They have also communicated the following disclaimer on their web site : "Payments to Standard Bank accounts take one business day". Please refer to the official confirmation received from Standard Bank here: http://bit.ly/StdBankDelayLetterApril18.
It really matters to us that you have a positive experience when purchasing through us.
We are committed to helping you at all times and will do our best to exceed your expectations!
We do apologize for any inconvenience caused through Standard bank's clearing process.
Have a wonderful day
Regards,
Prepaid24.com – “EXCEEDING EXPECTATIONS”
Management Team
Best regards,
Prepaid24's reply03 Mar 2019, 18:33
Official
Good morning Ruttie
We are so happy to hear that you were assisted and supported by Edinia.
It seems that although your payment has most likely been confirmed as successful on your side, it might have been delayed from Standard bank's side due to a high security protocol. Unfortunately, and although it does not happen very often, the vigilance of Standard bank could in some instances result in payment delays of up to 24 hours.
They have also communicated the following disclaimer on their web site : "Payments to Standard Bank accounts take one business day". Please refer to the official confirmation received from Standard Bank here: http://bit.ly/StdBankDelayLetterApril18.
It really matters to us that you have a positive experience when purchasing through us.
We are committed to helping you at all times and will do our best to exceed your expectations!
We do apologize for any inconvenience caused through Standard bank's clearing process.
Have a wonderful day
Regards,
Prepaid24.com – “EXCEEDING EXPECTATIONS”
Management Team
We are so happy to hear that you were assisted and supported by Edinia.
It seems that although your payment has most likely been confirmed as successful on your side, it might have been delayed from Standard bank's side due to a high security protocol. Unfortunately, and although it does not happen very often, the vigilance of Standard bank could in some instances result in payment delays of up to 24 hours.
They have also communicated the following disclaimer on their web site : "Payments to Standard Bank accounts take one business day". Please refer to the official confirmation received from Standard Bank here: http://bit.ly/StdBankDelayLetterApril18.
It really matters to us that you have a positive experience when purchasing through us.
We are committed to helping you at all times and will do our best to exceed your expectations!
We do apologize for any inconvenience caused through Standard bank's clearing process.
Have a wonderful day
Regards,
Prepaid24.com – “EXCEEDING EXPECTATIONS”
Management Team
Best regards,