1 reviews | Active since Nov 2012
Timing
<p>Bought R 600 worth of prepaid electricity , disappointed. They said it takes 15 minutes to recieve the token, but reality is it takes more than 30 minutes. Now i have to sit in the dark , while they sort out their technical. If I knew before hand about the issue, i would have drove to the nearest provider. After paying via EFT, thats the only time they informed me.</p> <p> </p> <p> </p> <p> </p>
Unfortunately I am unable to confirm, as we will retry your transaction once the technical issue has been resolved.
Is there anything else that I may assist you with Cecilia?
Thank you for making use of Prepaid24's Live Support.
If you need any assistance in the future, please contact us again.
Have a lovely evening further.
"Lmao , a lovely evening further" without electricity . Great!!!!!!!!!!
Unfortunately I am unable to confirm, as we will retry your transaction once the technical issue has been resolved.
Is there anything else that I may assist you with Cecilia?
Thank you for making use of Prepaid24's Live Support.
If you need any assistance in the future, please contact us again.
Have a lovely evening further.
"Lmao , a lovely evening further" without electricity . Great!!!!!!!!!!
1 hour later, still no electricity . Lesson learnt. No more online prepaid electriciy especially from prepaid24.
1 hour later, still no electricity . Lesson learnt. No more online prepaid electriciy especially from prepaid24.
Hallo Mushaisano,
Thank you for your feedback.
We do apologise for the inconvenience caused.
Your prepaid meter service provider is currently experiencing time out delays. Our technical department is looking into it as a matter of urgency.
As soon as your transaction is processed our customer service support will contact you.
Sincere apologies,
Kind regards
Prepaid24
Best regards,
Hallo Mushaisano,
Thank you for your feedback.
We do apologise for the inconvenience caused.
Your prepaid meter service provider is currently experiencing time out delays. Our technical department is looking into it as a matter of urgency.
As soon as your transaction is processed our customer service support will contact you.
Sincere apologies,
Kind regards
Prepaid24
Best regards,
Hallo Mushaisano,
Thank you for taking our call earlier.
Your transaction is now successfully processed.
We apologise again for the delay that you experienced with this transaction.
Have a great weekend.
Kind regards
Prepaid24
Management
Best regards,
Hallo Mushaisano,
Thank you for taking our call earlier.
Your transaction is now successfully processed.
We apologise again for the delay that you experienced with this transaction.
Have a great weekend.
Kind regards
Prepaid24
Management
Best regards,