HB
Herman B
1 reviews | Active since May 2025
11 Aug 2025, 00:00
The Smartfund feature is an absolute joke! Please credit my account!
Smartfund does not top up automatically and you at times have to plead argue or debate with people to actually allocate your payments, which i might add is impossible to do between 23:00 and 07:00 unless im mistaken about the times. Please allocate my account with the money which was paid to you via Payfast!
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Prepaid24's replyOfficial
11 Aug 2025, 07:42Hi Herman,
Thank you for your feedback.
We understand your concern regarding the delay in processing your funds.
Please note that, as stated on our website by the Terms and Conditions, certain payment methods may experience delays due to processing times beyond our immediate control. That said, we have processed your funds this morning, and they should now be available in your online wallet for use.
We appreciate your patience and understanding. If you have any further questions, feel free to contact us.
Have a lovely day further.
Kind Regards
Prepaid24Team - Zeeta
Thank you for your feedback.
We understand your concern regarding the delay in processing your funds.
Please note that, as stated on our website by the Terms and Conditions, certain payment methods may experience delays due to processing times beyond our immediate control. That said, we have processed your funds this morning, and they should now be available in your online wallet for use.
We appreciate your patience and understanding. If you have any further questions, feel free to contact us.
Have a lovely day further.
Kind Regards
Prepaid24Team - Zeeta
Prepaid24's reply11 Aug 2025, 07:42
Official
Hi Herman,
Thank you for your feedback.
We understand your concern regarding the delay in processing your funds.
Please note that, as stated on our website by the Terms and Conditions, certain payment methods may experience delays due to processing times beyond our immediate control. That said, we have processed your funds this morning, and they should now be available in your online wallet for use.
We appreciate your patience and understanding. If you have any further questions, feel free to contact us.
Have a lovely day further.
Kind Regards
Prepaid24Team - Zeeta
Thank you for your feedback.
We understand your concern regarding the delay in processing your funds.
Please note that, as stated on our website by the Terms and Conditions, certain payment methods may experience delays due to processing times beyond our immediate control. That said, we have processed your funds this morning, and they should now be available in your online wallet for use.
We appreciate your patience and understanding. If you have any further questions, feel free to contact us.
Have a lovely day further.
Kind Regards
Prepaid24Team - Zeeta