1 reviews | Active since May 2017
The real definition of 5* customer service!
<p>I am shocked and moved that there is a company out there with such fantastic customer service, mind you I received this great service on a Sunday evening.</p> <p>Before registering with PrePaid 24 I made contact through the live chat system to find out what my electricity provider is. I was helped by a lovely person named Lisa.<br /><br />I quickly got the information I needed, and then struggled to register with my number as the previous owner of the number was on the system. Lisa quickly fixed that for me and I was able to register.</p> <p> </p> <p>12 minutes after registering, while busy making payment to buy electricity I received a call from a lady from PrePaid24 asking me if she can help me with anything to get me going. I mean, wow.<br /><br />Simply speechless. 5 mins later I have now purchased and loaded my electricy.<br /><br />Keep up the great work guys, you have a new happy customer here.<br />Ditebogo<br /> </p>
Hallo Ditebogo,
Wow , thank you for the great feedback and compliment to our customer service support team.
Welcome to Prepaid24, our wish to you is that your expectations will consistently be exceeded by our high level of customer service.
Remember that our online support is available every day from 6am to 12 in the evening.
For more information on our products and services, kindly visit www.prepaid24.co.za
Enjoy a wonderful day and week ahead.
Regards
Prepaid24
Management Team
Hallo Ditebogo,
Wow , thank you for the great feedback and compliment to our customer service support team.
Welcome to Prepaid24, our wish to you is that your expectations will consistently be exceeded by our high level of customer service.
Remember that our online support is available every day from 6am to 12 in the evening.
For more information on our products and services, kindly visit www.prepaid24.co.za
Enjoy a wonderful day and week ahead.
Regards
Prepaid24
Management Team
