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Jan-Willem Sterk

1 reviews | Active since Mar 2015

21 May 2015, 10:55

Thanks to Prepaid24

I paid in money for the electricity meter into Prepaid24's bank account, but had put the wrong reference number on the beneficiary list of my bank. So I didn't get a PIN number or token on e-mail. I contacted their live chat room, as it didn't show in their bank account

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Replies (1)
Prepaid24
Prepaid24's reply21 May 2015, 20:52
Official
Hello sterksdream,

Hello Jan-Willem

Thank you for taking the time to compliment and thank Vicki for her assistance.

At Prepaid24 we understand that mistakes with online transactions often leave one feeling helpless. That is exactly why our online support team are available 24/7. They will leave no stone unturned to resolve your challenge in a fast, efficient and professional manner.

You are welcome to contact us anytime whenever you have not received your tokens within 15 minutes from making your payment. We trust you will share your Prepaid24 experience with your close friends and family and look forward to be of assistance to you whenever you might need it again in future.

Blessings,

Prepaid24 Management