1 reviews | Active since Sept 2017
Support from Prepaid24
I purchased a voucher for prepaid electricity online from Prepaid24, I would usually just pay for the voucher and in a few minutes receive the token, to load on the prepaid meter at home. I experienced amazing service from Cameron at PP24Seven Live Support, after waiting nearly an hour for the token while doing this myself, it turns out, FNB have become so very strict with online purchases, that as a result, transactions can take up to 24 hours or longer to clear. Cameron was very polite and knowledgeable, I received the token shortly after the live support commenced. Thank you Cameron, you made my day, keep being great.
Hallo Sheldon,
Thank you for great feedback and Cameron's compliment.
Cameron and the whole of the support team, believe in personal service and strive to exceed your expectations on a consistent basis.
If you experience any issues in the future and need to contact us a again, you can ask for Cameron by name and she will assist you if she is on shift that day.
The team is available daily from 7am to 23:00, even on all public holidays in the year!
Have a wonderful day and week ahead.
Kind Regards,
Prepaid24
Management Team
Hallo Sheldon,
Thank you for great feedback and Cameron's compliment.
Cameron and the whole of the support team, believe in personal service and strive to exceed your expectations on a consistent basis.
If you experience any issues in the future and need to contact us a again, you can ask for Cameron by name and she will assist you if she is on shift that day.
The team is available daily from 7am to 23:00, even on all public holidays in the year!
Have a wonderful day and week ahead.
Kind Regards,
Prepaid24
Management Team