BL
Bev L
1 reviews | Active since Nov 2015
02 Nov 2015, 14:07
Superb Service Indeed!!
In desperation I registered with Prepaid 24 to get electricity as the terminals in Melkbosstrand were off line once again. When I had done everything but had not received my voucher within the time Prepaid24 allots, I went online to their chat room and was assisted almost immediately. <br> <br> Liesl van Niekerk was amazing from start to finish. She took the time to assist with updating my profile with the correct supplier right until the end when I had put in the numbers on my meter and received my electricity. Really impressed with that star performance. Love that hands on committed services.
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Replies (1)Prepaid24's replyOfficial
04 Nov 2015, 10:36Hello Blumley,
Good morning Bev,
We really appreciate you taking the time to give us this nice compliment here on HelloPeter.com.
As a company, our dream is to continually simplify and positively enhance people's lives by providing them with easy, safe and effortless ways of transacting and interacting with us.
The fact that we are able to interact with and assist our clients with their transactions through our live online chat facility, helps us to understand and act proactively on the challenges faced by prepaid electricity clients. So, please feel welcome to contact us whenever you need help in the future - and of course, in the unlikely event that you have not received your tokens within 15 minutes from making a payment.
We are fortunate to have a team of friendly support consultants who, like Liesl, will leave no stone unturned to assist you in resolving your challenge.
We hope that we will be able to continue to exceed your expectations and look forward to be of service to you - and your friends and family members who you might refer to us - for many more years to come!
Best wishes
Prepaid24 Management
Good morning Bev,
We really appreciate you taking the time to give us this nice compliment here on HelloPeter.com.
As a company, our dream is to continually simplify and positively enhance people's lives by providing them with easy, safe and effortless ways of transacting and interacting with us.
The fact that we are able to interact with and assist our clients with their transactions through our live online chat facility, helps us to understand and act proactively on the challenges faced by prepaid electricity clients. So, please feel welcome to contact us whenever you need help in the future - and of course, in the unlikely event that you have not received your tokens within 15 minutes from making a payment.
We are fortunate to have a team of friendly support consultants who, like Liesl, will leave no stone unturned to assist you in resolving your challenge.
We hope that we will be able to continue to exceed your expectations and look forward to be of service to you - and your friends and family members who you might refer to us - for many more years to come!
Best wishes
Prepaid24 Management
Prepaid24's reply04 Nov 2015, 10:36
Official
Hello Blumley,
Good morning Bev,
We really appreciate you taking the time to give us this nice compliment here on HelloPeter.com.
As a company, our dream is to continually simplify and positively enhance people's lives by providing them with easy, safe and effortless ways of transacting and interacting with us.
The fact that we are able to interact with and assist our clients with their transactions through our live online chat facility, helps us to understand and act proactively on the challenges faced by prepaid electricity clients. So, please feel welcome to contact us whenever you need help in the future - and of course, in the unlikely event that you have not received your tokens within 15 minutes from making a payment.
We are fortunate to have a team of friendly support consultants who, like Liesl, will leave no stone unturned to assist you in resolving your challenge.
We hope that we will be able to continue to exceed your expectations and look forward to be of service to you - and your friends and family members who you might refer to us - for many more years to come!
Best wishes
Prepaid24 Management
Good morning Bev,
We really appreciate you taking the time to give us this nice compliment here on HelloPeter.com.
As a company, our dream is to continually simplify and positively enhance people's lives by providing them with easy, safe and effortless ways of transacting and interacting with us.
The fact that we are able to interact with and assist our clients with their transactions through our live online chat facility, helps us to understand and act proactively on the challenges faced by prepaid electricity clients. So, please feel welcome to contact us whenever you need help in the future - and of course, in the unlikely event that you have not received your tokens within 15 minutes from making a payment.
We are fortunate to have a team of friendly support consultants who, like Liesl, will leave no stone unturned to assist you in resolving your challenge.
We hope that we will be able to continue to exceed your expectations and look forward to be of service to you - and your friends and family members who you might refer to us - for many more years to come!
Best wishes
Prepaid24 Management
