YB
Yolanda B

1 reviews | Active since Jan 2019

13 Jan 2019, 14:55

Superb service

I opened an account with Prepaid24 about 2 months ago. In the interim my mobile was hacked and I couldn't access my account. I got in touch with them via email but didn't get the desired results. Until today! I decided to go on live chat to get the matter sorted and was welcomed by the most friendly and caring of consultants, her name, Willme. The issue was literally sorted out in no more than 5 minutes. Needless to say I'm very impressed with the professional manner in which my problem was dealt with and also her understanding of the urgency of the matter. I recommend anyone who needs assistance to contact Willme. You can forward an email to ***. za Attention : Willme

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Replies (1)
Prepaid24
Prepaid24's reply13 Jan 2019, 16:04
Official
 Hello Yolanda, 

Thank you for your feedback and compliment to Wilme. 

At Prepaid24.com we strive to exceed our customer’s expectations on a consistent basis. 

Our knowledgeable and friendly team take pride in the service they deliver. 

For more information on other products, feel free to visit our website on www.prepaid24.com , our support team is also available every day from 7 in the morning to 11 at night on our LiveChat functionality on our website. 

Kind Regards, 

Prepaid24.com – “EXCEEDING EXPECTATIONS” 

Management Team