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Liezl G

1 reviews | Active since May 2016

29 Nov 2016, 14:08

Super service

<p>If our government departmments as well as MANY businesses in SA could only deliver the same service that I received from PrePaid24 on Sunday, SA would rule ! After being a client for 4 years I can recommend their incredible service 24 hours a day. Due to a change of personal details and me not following up the instructions on my profile I did not receive a token purchased via EFT. On SUNDAYmorning!!!! round about 9:30 I sent an email to Customer support. The answer/solution came while I was switching between Google and my emails to check for a response, how fast is that! and the token followed as soon as I had completed the instructions on my new updated profile, on SUNDAY and just as I like, no phone calls necessary, Excellent Customer Service!!!</p>

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Replies (1)
Prepaid24
Prepaid24's reply29 Nov 2016, 14:30
Official

Liezl

Wow we are so pleased, thank you for sharing!!!!

It is important for us, that we are there to support and make a positive difference and we are continually doing our best to ensure that is what is happening. We are committed to exceeding your expectations.

Our online support team are always available to assist you as we know delays are frustrating.

To many happy years ahead!

Have a great week

Prepaid24 Management Team