EB
Elna B
1 reviews | Active since Oct 2014
25 Feb 2016, 20:26
So good profesional response
I have registered on my house workers daughters behalf to be able to assist them in buying prepaid electricity in Mafikeng. Battled with log in procedure and voucher. Did the live chat with Vivian. Such great response and help received. He even spoke to me in perfect \ Afrikaans\": Problem resolved promptly.<br> I am very impressed. They can set an example for other call centres."
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Prepaid24's replyOfficial
26 Feb 2016, 09:09Hello Elnabrits,
Good day Elna
At Prepaid24 we really enjoy being able to make a difference in the lives of everyone we come into contact with. Reading about your experience with us, we are grateful for each member in our support team who, like Vivian, have a heart to serve people and who will always go the extra mile to resolve challenges and answer questions that our clients might have.
Thank you for your wonderful compliment. We really appreciate it, and will be sure to pass it on to Vivian and the rest of our online support team.
We look forward to being of service to you for many years to come!
Have a great weekend!
Prepaid24 Management
Good day Elna
At Prepaid24 we really enjoy being able to make a difference in the lives of everyone we come into contact with. Reading about your experience with us, we are grateful for each member in our support team who, like Vivian, have a heart to serve people and who will always go the extra mile to resolve challenges and answer questions that our clients might have.
Thank you for your wonderful compliment. We really appreciate it, and will be sure to pass it on to Vivian and the rest of our online support team.
We look forward to being of service to you for many years to come!
Have a great weekend!
Prepaid24 Management
Prepaid24's reply26 Feb 2016, 09:09
Official
Hello Elnabrits,
Good day Elna
At Prepaid24 we really enjoy being able to make a difference in the lives of everyone we come into contact with. Reading about your experience with us, we are grateful for each member in our support team who, like Vivian, have a heart to serve people and who will always go the extra mile to resolve challenges and answer questions that our clients might have.
Thank you for your wonderful compliment. We really appreciate it, and will be sure to pass it on to Vivian and the rest of our online support team.
We look forward to being of service to you for many years to come!
Have a great weekend!
Prepaid24 Management
Good day Elna
At Prepaid24 we really enjoy being able to make a difference in the lives of everyone we come into contact with. Reading about your experience with us, we are grateful for each member in our support team who, like Vivian, have a heart to serve people and who will always go the extra mile to resolve challenges and answer questions that our clients might have.
Thank you for your wonderful compliment. We really appreciate it, and will be sure to pass it on to Vivian and the rest of our online support team.
We look forward to being of service to you for many years to come!
Have a great weekend!
Prepaid24 Management