KP
Kwena P
1 reviews | Active since May 2016
14 May 2023, 17:15
Smartfund is a pain in the neck
It's been a couple of months since every time I try to use the money in smartfund, I get the response that says items could not be loaded and I have to restart my browser. Restarting the browser, clearing browser cache, restarting the phone or even coming back the next day didn't help a bit. I think prepaid24 is losing it.
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Prepaid24's replyOfficial
15 May 2023, 09:21Good morning Kwena,
Thank you for taking our call.
As discussed you managed to make use of your Smartfund, but mentioned that you had to clear your browsing history to use your funds in the Smartfund.
We also discussed that it will be much easier for you to make use of the Smartfund via your Instant link that is available on your profile home screen.
You can contact us if you need any further assistance with your Smartfund purchases, we are available to assist you.
Have a lovely day further.
Kind regards,
Nigel
The Prepaid24 Team
Thank you for taking our call.
As discussed you managed to make use of your Smartfund, but mentioned that you had to clear your browsing history to use your funds in the Smartfund.
We also discussed that it will be much easier for you to make use of the Smartfund via your Instant link that is available on your profile home screen.
You can contact us if you need any further assistance with your Smartfund purchases, we are available to assist you.
Have a lovely day further.
Kind regards,
Nigel
The Prepaid24 Team
Prepaid24's reply15 May 2023, 09:21
Official
Good morning Kwena,
Thank you for taking our call.
As discussed you managed to make use of your Smartfund, but mentioned that you had to clear your browsing history to use your funds in the Smartfund.
We also discussed that it will be much easier for you to make use of the Smartfund via your Instant link that is available on your profile home screen.
You can contact us if you need any further assistance with your Smartfund purchases, we are available to assist you.
Have a lovely day further.
Kind regards,
Nigel
The Prepaid24 Team
Thank you for taking our call.
As discussed you managed to make use of your Smartfund, but mentioned that you had to clear your browsing history to use your funds in the Smartfund.
We also discussed that it will be much easier for you to make use of the Smartfund via your Instant link that is available on your profile home screen.
You can contact us if you need any further assistance with your Smartfund purchases, we are available to assist you.
Have a lovely day further.
Kind regards,
Nigel
The Prepaid24 Team